Helpdesk FAQs

MFA - Multi-Factor Authentication

All faculty, staff and student accounts are now required to utilize MFA when authenticating to Farmingdale's Systems from off campus.

Farmingdale State College is taking extra steps to make sure you are who you say you are when you sign in.  This extra security verification is also known as multi-factor authentication (MFA).  It consists of a combination of your username, password, and a mobile device or phone.

We've established a self-service website (www.farmingdale.edu/mfa) with all of the information that you need about MFA.  If you have any questions, please reach out to the IT Helpdesk at (934) 420-2754. 

 

Information Technology

helpdesk@farmingdale.edu

"New" Service Desk Portal

For 24/7 Self Service Support visit:  support.farmingdale.edu

Phone:  934-420-2754

Helpdesk Hours:
     Monday - Thursday .... 8:30am - 7:00pm
     Friday ......................... 8:30am - 4:30pm
     Closed Weekends

Last Modified 9/30/24