Getting Connected - Wireless

When connecting to the Wireless, it's important that your password is NOT EXPIRED.


If you forgot and/or need to reset your password, click here:  Password Reset

For additional information and screen shots on how to change your password, please visit the Password Reset webpage

Outdoor Green Zones  -  Wireless Access in the Parking Lots

  • Green signifies a good signal.
  • Yellow signifies a lower signal.
  • The current wireless access points are red triangles.

Wireless Green Zones

  • FSC_Secure is the preferred method as it provides a high level of security.
  • When connecting to FSC_Secure, you will be prompted for your Farmingdale username and password (do not include the "@ farmingdale.edu").
  • When your password expires, you will need to update your device with the new password.
  • For Android (phone/tablet) and iOS (iPhone/iPad) settings, follow the steps in the FSC_Secure handout.

When connecting to FSC_WiFi, you will be prompted with a login page... https://www.farmingdale.edu/wifi

                                                   Wifi Login

  • Enter your Farmingdale username/password.  After accepting the terms of the FSC Acceptable Use Policy, click Log in.
  • After a successful login, you will have access for 120 days.  Each subsequent connection will not be prompted to login until the 120 days expire (enough for a whole semester).
  • For Guest Users, click on the link for 24 hour guest access (requires a text message to be a phone number).
  • For Gaming or Streaming devices, manually add your device here.
  • Enter your Farmingdale username/password and click Log In.
  • Click "Create" and enter your Device Name, MAC Address and then click Create Device.  Your device is now registered on the wireless.
  • FSC_Secure
    FSC_Secure is the preferred method as it provides a high level of security and, in most cases is easier.  It is for any devices that can authenticate via WPA2-Enterprise. This would include Windows, Macs, iOS, Android and other devices.  It is more secure as it individually encrypts each session.
    * You will have to re-connect to the wireless every 120 days or when you change your password.
  • FSC_WiFi
    Open WiFi network (no network level encryption).  It requires associating your MAC address to a username.  That username/MAC association is then stored for 120 days.
    For those that use FSC_WiFi, their client will still end-to-end encrypt data that should be via HTTPS or other encryption method if the service provider has configured it for such.  FSC_WiFi is all encompassing and is for those that cannot or do not want to connect to FSC_Secure.
    * You will have to re-connect to the wireless every 120 days.

Eduroam allows students, researchers and staff from participating institutions to obtain Internet connectivity across campus and when visiting other participating institutions by simply opening their laptop or mobile device.

To find out more information about Eduroam, please visit the Eduroam webpage.

Use the links below to troubleshoot the issues you are experiencing when trying to connect to the wireless network.

If you forgot and/or need to reset your password, click here:  Password Reset

For additional information and screen shots on how to change your password, please visit the Password Reset webpage

1.  Choose Apple menu  > System Preferences, then click Network
2.  Select Wi-Fi in the list on the left

Mac - Forget Network Pic1

3.  Click the Advanced button.
4.  The Wi-Fi pane shows a Preferred Networks list.  Select the Wi-Fi network that you want your Mac to forget.

Mac - Forget Network Pic2

5.  Click the remove button (–) beneath the list.  If you're asked to confirm, click Remove.
6.  Click OK
7.  Click Apply

1. To manually add your device to the wireless go to: registration.farmingdale.edu/guest?

2. Log in with your Farmingdale username and password

3. Click the Create button

4. Enter your device name

5. Enter the device MAC address.  It will be six pairs of numbers 0-9 and/or letters A-F divided by colons.  (If you don’t know how to obtain the MAC address, see the troubleshooting link on "How to locate the MAC address" on your device.

6.  Once you create a device entry using the MAC address, wait 15-30 minutes and then try to reconnect to FSC_WiFi.


The MAC address is a set of 12 hexadecimal numbers where every 2 characters are separated by a colon.  It will look something like this... A0:FF:C1:16:AD:62

It is important to note that a device has a separate MAC Address for every method of connecting to a network (wireless, ethernet, bluetooth, etc.) so you need to make sure you have the correct one for Wi-Fi.

If you do not know the MAC address, below are the steps on how to find it on your device.

The MAC address can be obtained by using any one of the 3 methods below.

(For screen shots see: https://www.laptopmag.com/articles/find-mac-address-windows-10#sthash.UfRdmLXB.dpuf)

Method 1:  How to find your MAC address by accessing your taskbar
1. Click on the network icon on your Windows 10 taskbar.

2. Click on "Properties" on your connection. This will open your network's settings window.

3. Scroll down to the Porperties section. Your MAC address should be right next to the words "Physical address".


Method 2:  How to Find your MAC address in the Network Connection Settings
1. Search "View network status and tasks" in the taskbar and click on it. (Or navigate to Control Panel > Network and Internet > Network and Sharing Center)

2. Click on your network connection.

3. Click the "Details" button.

4. Locate the Physical Address.


Method 3:  How to Find your MAC address with the Command Prompt
1. Open the command prompt.  Search "Command Prompt" in the taskbar or if you have an older version of Windows, you can right-click on the Start button and select Command Prompt from the menu.

2.  Type in ipconfig  /all and press Enter.  This will display your network configuration. 

4.  A list of data will appear.  Locate the heading Wireless LAN adapter Wi-Fi:

5.  Beneath the above heading, you should see Physical Address listed a few lines down.  The sequence of numbers and letters (ex. 6F-3D-45-00...) is the MAC address.

  1. Click the Apple icon in the top left corner.
  2. Select System Preferences.
  3. Select Network.
  4. Click Advanced in the bottom right corner.
  5. Select the Wi-Fi tab. The Wi-Fi Address or Airport Address is your device's MAC address.

For screen shots see: https://www.laptopmag.com/articles/find-mac-address-mac 

  1. Tap Settings
  2. Select General
  3. Select About
  4. The Mac address is listed as Wi-Fi Address
  1. Tap Settings
  2. Select About (may say "About" phone, tablet, etc.)
  3. Select Status
  4. The Mac address is listed as Wi-Fi MAC Address.

 

 

If you still have difficulty connecting to the wireless, email helpdesk@farmingdale.edu the below information:

  1. Error message you're getting
  2. Full Name
  3. Ram ID#
  4. Farmingdale Username
  5. Make and model of the device
  6. MAC address of the device
  7. Phone Number

 

 

Information Technology

helpdesk@farmingdale.edu

How to place a Helpdesk request:

Email:  helpdesk@farmingdale.edu

Phone: 934-420-2754

For 24/7 Self Service Support visit:  farmingdale.edu/it

Helpdesk Hours:
     Monday - Friday ...... 8:30am - 7:00pm
     Closed Weekends

Last Modified 9/22/21