Getting Started with Technology

Pre-Arrival Agreement

Farmingdale State College looks forward to the start of the fall semester and our return to campus. Our top priority is the health and safety of our campus community. As we all strive to do our part to keep each other safe, please read and sign the Pre-arrival Agreement being sent to all students. Our goal is to protect your families, classmates, friends, faculty, and staff. Please check your FSC email for your Pre-Arrival Agreement. We are all in this together!

Getting started at Farmingdale can be an exciting time but it can also be a challenging one too.  We know technology plays a big part in your academic success.  If you are an incoming Freshman, Transfer or even a Returning Student, this is the place to find everything you need to know about your technology needs and services before and during your arrival on campus.

Black Check MarkYour Farmingdale Email Account

Your Farmingdale account gives you access to most computing resources on campus including Email, Blackboard Learn, DegreeWorks, myFSC, wireless, free software downloads, online library resources and access to the computers on campus.

To access your Farmingdale student email, from any web browser type:  http://gmail.farmingdale.edu

Student usernames are typically the first 4 letters of your last name, first initial, middle initial and possibly followed by a random number.

If you do not know your username:

* First time users MUST reset their password before logging in. *

To reset the password, click on the "Student Password Reset" link on the student email login page (http://gmail.farmingdale.edu).  Follow the steps carefully.

  • Passwords expire every 120 days
  • Minimum password length is 8 characters
  • Old passwords cannot be reused
If you are getting an Enroll message or invalid answers when resetting your password, email the Helpdesk the following information:
  1. Your first and last name
  2. Your Farmingdale email username
  3. Your 6 digitbirthdate (mmddyy), followed by the last 4-digits of your Social Security Number
  4. Your Ram ID Number
  5. Your zip code
  6. Error message
The myFSC Dashboard is located in the top right-hand side of the Farmingdale State College website. This dashboard is curated for Students, Faculty and Staff and has the latest information about what is going on around campus. It also provides direct access to many important resources, including Email, Blackboard, OASIS, DegreeWorks, etc. These resources are located on the left navigation menu, once you are logged into myFSC. 
25 MB is the maximum size for attachments.
Yes, you will be able to keep your Farmingdale email account after you graduate.


 Black Check MarkmyFSC 

What is myFSC?

The myFSC Dashboard is located in the top right-hand side of the Farmingdale State College website. This dashboard is curated for Students, Faculty and Staff and has the latest information about what is going on around campus. It also provides direct access to many important resources, including Email, Blackboard, OASIS, DegreeWorks, etc. These resources are located on the left navigation menu, once you are logged into myFSC. 


Black Check MarkExplore OASIS

The Online Administrative Student Information System is online access to your Personal Information, Student Records, Registration, Financial Aid, etc.

 

To log into OASIS, go to:  https://oasis.farmingdale.edu

The User ID is your RAM ID# or SSN.  It is recommended that you memorize your RAM ID# and use that in place of your SSN.  

If this is the first time you have accessed the system and do not yet have a LOGIN PIN , enter your date of birth in MMDDYY format (for example, 080373) as the PIN. You will be prompted to choose a new LOGIN PIN

If you don’t know your RAM ID#, you can find it in OASIS.  Follow the steps below.

  1. Log into OASIS:  https://oasis.farmingdale.edu
  2. Click on the Student Records tab
  3. Click on the View Student Information tab.
  4. Select the term to be viewed and the Ram ID will be displayed in the top right-hand corner
To reset your OASIS PIN, go to:  https://oasis.farmingdale.edu
  • Enter your RAM ID and leave the PIN field blank. 
  • Click "Forgot PIN" on the bottom. 
  • You will be presented with a security question which you setup already and after successfully answering it you will be prompted to change your PIN.
If you are still experiencing issues, email the Helpdesk the below information stating you need an OASIS PIN reset:
  1. Your Full Name
  2. Your RAM ID#
  3. Your 6 digit birthdate (mmddyy)

Black Check MarkPrep Your Computer

Check the recommended computer hardware requirements for Windows and Mac before bringing your computer to campus or buying a new one.

In order for students to fully take advantage of all the technological resources, we recommend that the computer you bring to campus or use at home meet or exceed recommended specifications regarding speed, storage space and memory. 

Check with your school

Some departments and schools have their own computer standards. It is recommended that you speak with them before making a purchase

Minimum Recommendations: Windows Computers

Check Your Current Computer

  • Memory: Minimum 8GB
  • Hard Drive: Minimum 500GB
  • Network Port: Ethernet port
  • Wireless: 802.11 b/g/n
  • OS: Windows 10 (64-bit)
  • Webcam: Required

Buy a New Computer

  • Memory: 8GB or more
  • Hard Drive: solid state 256GB
  • Network Port: 100/1000 Mbps Ethernet port OR USB to Ethernet adapter (optional)
  • Wireless: 802.11ac
  • OS: Windows 10 (64-bit)
  • Webcam: Required

(Standards last reviewed:  April 2020)

Minimum Recommendations: Macintosh Computers

Check Your Current Computer

  • Memory: Minimum 8GB
  • Hard Drive: Minimum 500GB
  • Network Port: Ethernet Port
  • Wireless: 802.11 b/g/n
  • OS: Minimum Mac OS 10.14 (Mojave)
  • Webcam: Required

Buy a New Computer

  • Memory: 8GB (RAM cannot be upgraded after purchase)
  • Hard Drive: solid state 256GB
  • Network Port: Purchase an appropriate adapter (optional)
  • Wireless: 802.11ac
  • OS: Minimum Mac OS 10.15 (Catalina)
  • Webcam: Required

(Standards last reviewed:  April 2020)

 


Black Check MarkGet Free or Discounted Software

 

Farmingdale State College has the Microsoft Campus Agreement among other software programs that currently registered students have access to free of charge.

 

As a currently registered student, you have access to free and discounted software including Microsoft Office.  You can see whats available to you in the Software Catalog.

With Office 365, you may register up to 5 devices for local personal use of the Office 365's suite of applications which include Word, Excel, PowerPoint, Outlook and OneNote.

For more information, please visit the Office 365 webpage.

 

 


Black Check MarkSafe Computing

Safe Computing is Smart Computing.  Protect your computer hardware against malicious attacks.  Currently registered students can download Symantec Endpoint Protection free of charge.

Farmingdale State College has licensed Symantec Endpoint Protection from Symantec Corporation and has made it available to all currently registered students of the college free of charge.  For Windows PCs only.  For more information, click here.


Black Check MarkGetting Connected via Wifi

Want to get connected while on campus.  Find out where the outdoor Wifi Green Zones are.

Wifi Green Zones

The College has put together a map and list of open spaces on campus for wireless access both indoors and outdoors. 
You can connect to the wireless and take your class remotely from these areas, if need be.  

Below is a map of the Parking Lot areas that have Wireless Access.

  • Green signifies a good signal.
  • Yellow signifies a lower signal.
  • The current wireless access points are red triangles.

Wireless Green Zones

Building

Area

COVID-19 Estimated Capacity

Areas less than 10 Seats

School of Business

Main Lobby

5

School of Business

2nd Floor End Lounge

5

School of Business

3rd Floor End Lounge

5

School of Business

Hallway Lounges

2-4

Hale

2nd Floor Lobby

5

Whitman

Main Lobby

5

Gleeson

Main Lobby

8-10

Gleeson

Hall Lounges (2)

5

Greenley

Library (2nd Fl Silent Lab)

5

Lupton

1st Floor Lobby

5

Conklin

First Floor Hallway Lounge

5-8

 

 

 

Areas with 10-30 Seats

Campus Center

Lounge

15

School of Business

Atrium

15

Hale

Main Lobby

15

Whitman

Basement

10

Gleeson

Basement

10

Greenley

Library (1st Fl Computer Stations)

18

Greenley

Library (1st Fl Study Seating)

14

Greenley

Library (Lower Level Study Seating)

20

Greenley

Library (2nd Fl CTLT Seminar Room)

15

Conklin

Basement Floor Student Lounge

30

Lupton

2nd Floor Lounge

10

 

 

 

Areas more than 30 seats

Campus Center

Retail Dining

40

Campus Center

Ballroom

50

Greenley

Library (2nd Fl Study Seating)

40


FSC_Secure  -  For Windows, Macs, iOS and Android devices

  • FSC_Secure is the preferred method as it provides a high level of security.
  • When connecting to FSC_Secure, you will have to enter your Farmingdale username/password in the WPA2-Enterprise prompt.
  • When your password expires, you will need to update your device with the new password.
  • For Android (phone/tablet) and iOS (iPhone/iPad) settings, follow the steps in the FSC_Secure handout.

FSC_WiFi  -  For Gaming, Smart or similar wifi capable devices

  • When connecting to FSC_WiFi, you will be prompted with a login page... https://www.farmingdale.edu/wifi

                                                   Wifi Login

  • Enter your Farmingdale username/password.  After accepting the terms of the FSC Acceptable Use Policy, click Log in.
  • After a successful login, you will have access for 120 days.  Each subsequent connection will not be prompted to login until the 120 days expire (enough for a whole semester).
  • For Guest Users, click on the link for 24 hour guest access (requires a text message to be a phone number).
  • For Gaming or Streaming devicesmanually add your device here. External link
  • Enter your Farmingdale username/password and click Log In.
  • Click "Create" and enter your Device Name, MAC Address and then click Create Device.  Your device is now registered on the wireless.                            

Difference Between FSC_Secure and FSC_WiFi

  • FSC_Secure
    FSC_Secure is the preferred method as it provides a high level of security and, in most cases is easier.  It is for any devices that can authenticate via WPA2-Enterprise. This would include Windows, Macs, iOS, Android and other devices.  It is more secure as it individually encrypts each session.
    * You will have to re-connect to the wireless every 120 days or when you change your password.
  • FSC_WiFi
    Open WiFi network (no network level encryption).  It requires associating your MAC address to a username.  That username/MAC association is then stored for 120 days.
    For those that use FSC_WiFi, their client will still end-to-end encrypt data that should be via HTTPS or other encryption method if the service provider has configured it for such.  FSC_WiFi is all encompassing and is for those that cannot or do not want to connect to FSC_Secure.
    * You will have to re-connect to the wireless every 120 days.

 If you are still having difficulty registering on the wireless, email helpdesk@farmingdale.edu the below information:

  1. Error message you're getting
  2. Full Name
  3. Ram ID#
  4. Farmingdale Username
  5. Make and model of the device
  6. MAC address of the device

Black Check MarkAccessing Course Software Remotely

Student VDIs (Virtual Desktop Infrastructures) have been setup so students can access their course software remotely. 

For information on how to configure and use the Student VDIs, click here.


Black Check MarkDistance Learning (Blackboard Learn)

Farmingdale State College understands the flexible scheduling and independent learning opportunities that today's students expect. We know you are busy and may not be able to adjust your schedule or commute to campus. Distance learning allows you to take a course here and there, and/or earn a college degree at your own convenience any time and any place.

In an online college course, the instructor and students are connected to each other through the Internet. Students and professors are able to communicate and bond in this online platform. Students receive instruction, compose and submit assignments, ask questions of the instructor and other students, discuss issues and actively participate in the class all from the comfort of your home, office, library, or just about anywhere that has a wireless connection.

If you're going to be taking a course that uses Blackboard Learn, to login go to https://farmingdale.open.suny.edu or from Farmingdale's homepage, log into myFSC in the upper right hand corner and select Blackboard Learn from the green menu on the left hand side.  You will use the same username and password as your Farmingdale email.

For a brief overview video on how to log into Blackboard click here.

The Office of Distance Learning has their own Helpdesk which is available Monday through Friday from 9 AM to 5 PM: 934-420-5300 or email distancelearning@farmingdale.edu

For additional help you can also contact Open SUNY Helpdesk:  available Monday through Friday from 7 AM to 12 AM; Saturdays from 10 AM to 5 PM; Sundays 1 PM to 9 PM: 1-844-673-6786 (1-844-OPENSUNY) or email helpdesk@opensuny.suny.edu

 


Black Check MarkPrinting Services

Printing services are available to all Farmingdale students.

To find out more about the Printing Services and student print quotas click here.  Each semester, all students will be given a print quota and additional print credits can also be purchased if needed.  


Black Check MarkWhere to go for Help

Have all of your Technology questions been answered?  Visit the Information Technology Helpdesk FAQ webpage for all the answers to the frequently asked questions

If you don't see your question in the Helpdesk FAQs, email us at Helpdesk@farmingdale.edu.


Information Technology

helpdesk@farmingdale.edu

Student Chromebook Loan Program

How to place a Helpdesk request:

Either email or call the Helpdesk

     Email:  helpdesk@farmingdale.edu
     Phone: 934-420-2754

Helpdesk Hours:
     Monday - Friday ..... 8:00am - 9:00pm

Last Modified 10/8/20