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NetTutor Online Tutoring

About NetTutor

  • NetTutor offers free drop-in based (no appointments, wait in a queue), individual online tutoring sessions!
  • Please carefully read all of the information listed below prior to your session.

NetTutor Overview/FAQs

How do I access NetTutor?

NetTutor is now available on Brightspace in the FSC Online Tutoring course! Using the Discover feature, students are required to self-enroll in the course and request approval. The Center for Academic Success & Tutoring (CAST) staff will review the request and approve students who are enrolled in the current term. Once approved, students will receive a notification in Brightspace that they may access NetTutor.

New users should review the NetTutor First-Time User Tutorial (pdf) for a step-by-step guide. For issues trying to access NetTutor, please contact the CAST staff.

Which courses are available on NetTutor?

Please see the "Courses Available on NetTutor" table below.

NetTutor can be accessed 24 hours a day, 7 days a week on Brightspace. Several subjects have tutors available 24/7 while others have set a set schedule.

To view a specific subject area schedule, navigate to the subject area on NetTutor and click on the "Drop-In Tutoring Hours" link on the top right side of the page.

Do I need to make an appointment?

No, all sessions are conducted in an individual setting, on a drop-in basis (wait in a queue). Simply login to NetTutor for the subject in which you are requesting assistance and join the queue. Since it is a drop-in service, there may be a wait in the queue, especially during peak times. Please wait patiently and monitor your screen as you will be notified when a tutor is available to assist you.

How long are the sessions?

In order for the service to remain accessible to the most number of students, sessions are generally capped at 1 hour (60 minutes). During peak times, tutors may need to reduce the session time, or may ask you to come back and start a new session so they can serve other students waiting in the queue.

How are the sessions conducted?

The sessions are conducted in a virtual tutoring room with an interactive whiteboard. Students have the option of using different distance learning modalities with the tutor, such as chat and audio/video (which requires a microphone and webcam on the computer). Please notify your tutor of which modality you prefer to use at the start of your session.

Who is eligible to use NetTutor?

All currently enrolled Farmingdale State College students are eligible to use the service.

Who are the tutors?

The tutors are employed by NetTutor (Link-Systems International) and are not affiliated with the Center for Academic Success & Tutoring or Farmingdale State College. LSI recruits, hires, vets, and trains all tutors prior to tutoring online. All of their tutors possess a minimum of a Bachelor's degree and must have at least one year of teaching or tutoring experience in the American higher education system.

What is the general online tutoring policy?

Similar to on-campus tutoring, students are expected to come to their sessions prepared with specific questions/concepts in which further clarification is needed. Tutors are not teachers and are not responsible for teaching students course content. Students should attend a tutoring session after first seeking assistance from their course instructor. Tutors reserve the right to end a session early if the student is not adequately prepared, or if they are blatantly disregarding either the College's Academic Integrity Policy, Student Code of Conduct, or the CAST's Student Tutoring Agreement.

All online tutoring sessions are recorded and archived and the Center reserves the right to monitor online tutoring sessions for abuse of services, quality control, and policy compliance purposes. Failure to comply with the policies could result in the course instructor/academic department being notified, a loss of tutoring services, or in extreme cases, a referral to the Office of the Dean of Students for disciplinary action.

What is the online tutoring Academic Integrity policy?

In accordance with the College's Academic Integrity Policy, the CAST strictly prohibits those who utilize its services from engaging in any form of academic dishonesty.

As a result, tutors are not permitted to complete any type of assignment for a student, directly provide them with answers to an assignment, or assist them with a graded assignment (such as homework, projects, take-home exam, etc.) without written consent from the course instructor. Failure to comply with this policy could result in the course instructor/academic department being notified, a loss of tutoring services, or in extreme cases, a referral to the Office of the Dean of Students for disciplinary action.

Courses Available on NetTutor

The table below lists the courses which have tutoring available on NetTutor. Simply locate the FSC course number on the left, and it will show you the corresponding subject group on NetTutor.

FSC Course(s) NetTutor subject group
ANT 100 Anthropology
BCS 102, 120, 130, 160, 208, 209, 215, 230, 260, 300, 316, 345, 360 Computer Science
BIO 120, 130, 131, 343, 348, 441 Biology
BIO 123, 166, 170, 171 Anatomy & Physiology
BUS 101, 102, 271, 272, 273 Accounting
BUS 109, 131, 202, 304, 310, 471 Business
CHM 124, 152, 153, 260, 270, 371, 380 Chemistry
CRJ 100, 203 Criminology
CSC 101, 111, 211, 229, 243, 329, 343 Computer Science
ECO 110 Finance
ECO 156, 157 Economics
FRE 101, 102 French
GER 111, 112 German
HIS 114, 115, 117, 118, 121, 122 History
ITA 121, 122 Italian
MTH 015, 110, 116, 117, 129, 130, 150, 151, 236, 252 Mathematics
PHI 102, 105, 106, 110, 205 Philosophy
PHY 114, 121, 135, 136, 143, 144 Physics
PHY 117 Astronomy
POL 105 Political Science
PSY 101, 232 Psychology
SOC 122 Sociology
SPA 141, 142 Spanish
SPE 130, 202 Communications and Speech

 Still could use some help? Send us an e-mail and we will get back to you shortly.

CENTER FOR
ACADEMIC SUCCESS & TUTORING

Greenley Hall, Room 302
934-420-2066
tutoringcenter@farmingdale.edu

Email

Michael Londis
Director

Email

Ashley Perrone
Assistant Director

Email

Madison Lerner
Administrative Coordinator

Office Hours | Fall 2024

Monday 8:30am - 5:00pm
Tuesday 8:30am - 5:00pm
Wednesday 8:30am - 5:30pm
Thursday 8:30am - 5:00pm
Friday 8:30am - 3:00pm

Effective Tuesday, September 3rd through Friday, December 13th.

Please view the Tutoring Schedule for specific course and tutor availability. These hours are only effective on days when classes are in session during the fall 2024 semester. 

Last Modified 8/26/24