Collage of images including servers, helpdesk representative with headset, and hands working on a laptop.

Information Technology

Service Desk Portal

The Information Technology team has implemented a new helpdesk system for the campus.  The "Service Desk Portal" is powered by a tool called TeamDynamix and will provide opportunity for both IT and our campus constituents to take advantage of new processes and workflows for IT support.  In addition, TeamDynamix provides a number of self-service options via a newly developed customer portal.

To access the Service Desk Portal, go to... support.farmingdale.edu

Information Technology (IT) provides computing and data communication support and services to the academic and administrative segments of the campus. IT provides and maintains many types of services and software to support the school's mission. We continually review, expand, and upgrade these services to proactively support the college's evolving computing needs.


Information Technology Departments

Information Technology

helpdesk@farmingdale.edu

              SERVICE DESK HOURS               FALL/SPRING SEMESTERS
Day Hours
Monday - Thursday      8:30am - 7:00pm
Friday      8:30am - 5:00pm
Weekends
     Closed

24/7 Service Desk Portal:     support.farmingdale.edu

                    OPEN LAB HOURS                      FALL/SPRING SEMSTERS
Day Hours
Monday - Thursday    8:30am - 9:00pm
Friday    8:30am - 5:00pm
Saturday    9:00am - 1:00pm
Sunday    Closed

   Technology Checklist

 

Last Modified 8/20/26