Book Voucher FAQ page

BOOK VOUCHERS

ANTICIPATED CREDIT FROM AUTHORIZED FINANCIAL AID

In accordance with federal guidelines, students with authorized Financial Aid that is greater than the direct costs payable to Farmingdale State College (tuition and fees, and housing costs for students in on campus housing) are eligible to receive a Book Voucher which can be used to purchase books and supplies at the eCampus Bookstore.  The student’s financial aid must be finalized 10 days prior to the first day of the term and be enough to pay the bill and leave the student with excess funds.  By utilizing the book voucher option, the student is provided access to their anticipated authorized excess financial aid and is authorizing the use of the aid for books and supplies.

What semesters are book vouchers available? 

Book vouchers are available in the Fall, Spring and Summer semesters.

When will the book vouchers be posted?

Students’ accounts will be reviewed 10 days prior to the beginning of the Fall, Spring and Summer semesters.  The student’s financial aid awards must be finalized 10 days prior to the first day of the semester and be enough to pay the bill and leave the student with excess funds. Students with excess funds on their accounts will be sent an email to submit a book voucher request form.

The Student Accounts Office will review the request and post a “BKST Bookstore Voucher” charge on the student’s account if approved.

By utilizing the bookstore voucher option, the student is provided access to their anticipated authorized excess financial aid and is authorizing the use of the aid for books and supplies.

How is the amount determined?

The minimum amount approved for a book voucher is $100.00 and the maximum amount is $1,000.00.  The amount of the approved book voucher is dependent on the amount of the excess financial aid available for the semester.

What happens if the student wants a book voucher for a larger amount?

A student who has an anticipated credit balance from federal or other financial aid which is larger than the amount of the bookstore voucher they were initially approved for, may qualify for an additional book voucher.  

The student can complete another Book Voucher request form for the additional amount and return it to the Office of Student Accounts.  The Office of Student  Accounts will review the request and will either approve or deny the request and notify the student.

What happens if the student did not automatically receive a book voucher email?  

If the student did not automatically receive a book voucher email, this means that there was not sufficient credit from authorized aid at the time the accounts were reviewed.

Students who did not receive an automatic book voucher email, but have sufficient credit from authorized financial aid awards, can complete a Book Voucher request form and return it to the Office of Student Accounts.

When is the book voucher available to use at the bookstore?

Once the book voucher has been processed by Student Accounts, the account will be established at the eCampus Bookstore within 24 to 48 business hours.  At checkout, students will see their available funds and can apply it to their orders.

The accounts are “frozen” approximately four weeks after the start of the term.  At that time the account is reduced to reflect the actual amount spent.

What do students need to use their book voucher?

After determining that they have been awarded a book voucher, students can go to the eCampus website to purchase their books.  Students will need their FSC username and password to log in.

By utilizing the bookstore voucher option, the student is provided access to their anticipated authorized excess financial aid and is authorizing the use of the authorized aid for books and supplies.

At checkout, students will see their available funds and can apply it to their orders.

What happens if the student does not want the book voucher?

A student who qualifies for the book voucher, but does not want it, can opt out by completing a Bookstore Account Cancellation Form in the Student Accounts Office.  The eCampus Bookstore will freeze your account at the amount (if any) spent to date and will inform Student Accounts of the total revised charge.  The total revised charge will be posted to the student’s account.

What happens if the student does not use the total amount approved on the book voucher request?

The accounts are “frozen” approximately four weeks after the start of the term.  At that time the book account is reduced to reflect the actual amount spent.  This is to ensure that the refund from financial aid will include any unspent funds from the book voucher.

What happens if the actual financial aid no longer covers the student’s bill?

The student remains responsible for the actual amount of the book voucher used, even when there is a change to the account and the actual financial aid no longer covers the amount of the bill.

Does eCampus have a price match policy?

Contact eCampus for information regarding their price match policy.

How do students order books online?

Click here to view eCampus instructions for placing orders online.

How do students get answers to additional questions?

eCampus website:  farmingdale.ecampus.com

eCampus helpdesk:  eCampus Helpdesk

Student Accounts: Laffin Hall, Room 226

Student Accounts Telephone Number: (934)420-2560

Student Accounts Email Address: stuaccts@farmingdale.edu