Getting Started With Your Online Class

Learning through an online class requires different skills than learning in a face-to-face class. It's important to know what you're getting into and to understand the kind of commitment that's necessary for success in online learning.

You can get a good idea of whether you are ready to take an online class by taking a self-assessment.

Technology Requirements

To take courses through Blackboard Learn, your computer system should meet at least the following minimum requirements:

  • Processor: 1 Ghz or faster
  • Operating system: Windows Vista and higher, Max OSX 10.6 and higher
  • RAM:  At least 512 MB, 1 GB is recommended
  • Internet Connection: Broadband (high-speed) capable of 1.5 Mbps or higher
  • Web browser: Internet Explore 11, Firefox 31+, Chrome 36* Safari 7+
  • Java must be installed and pop-up blockers must be allowed for
  • Monitor that supports screen resolution of 1024x768 or higher
  • Word processing software that allows you to save files in Microsoft Word or Rich Text Format (RTF).

Accessing Online Course

Connect to the Internet and visit the Open SUNY website .

For more detailed browser information about accessing the course and browser capability, visit the Open SUNY Course Browser Compatibility Site .

For technical questions, The Open SUNY HelpDesk is available to answer your questions. You can contact the Open SUNY HelpDesk at 1-844-OPENSUNY (844-673-6786), or by email at You can also contact us at

Access Blackboard Learn

Blackboard Learn is where all the online courses for Farmingdale State College are taught.

To access Blackboard Learn, you should go to the following URL

Then enter your CAMPUS (EMAIL) USERNAME AND PASSWORD. If you do not know your username and password, please log into OASIS, the student information system. Under 'Personal Information,' click on 'View Email Addresses.' You can also call the College's Information Technology Helpdesk for assistance with username/password and Blackboard login issues. 

For all other issues (other than login issues) with Blackboard Learn, please call the FREE Open SUNY HelpDesk at 1-844-673-6786 (1-844-OPENSUNY), which is available to assist you seven days a week.

You can access your course(s) under the 'My Courses' section on the right of the Blackboard Learn homepage. If you are unfamiliar with Blackboard Learn, please go through the Open SUNY Student Orientation link in the upper left side of the homepage.

Withdrawal Process from Online Class

You are registered at Farmingdale State and, therefore, you will follow the College's policies, including its academic calendar, withdrawal dates, refund policies, etc. If you are interested in withdrawing from your Open SUNY courses, you should notify your instructor and contact the Farmingdale State Registrar's Office (934-420-2776). Information about the College's Academic Policies can be found in the College Catalog. The College's Academic Calendar can be found at

Obtain Course Materials and Textbooks

Visit the Campus Bookstore for detailed information on materials required for each course. Textbooks should be available at the Farmingdale State Bookstore (631-249-3048), which can arrange to have your books delivered to you.

Last Modified 7/15/21