AI That Works

AI That Works

ONE-DAY BUSINESS INTENSIVE - November 13th, 2026

Move beyond experimentation and learn how to turn artificial intelligence into practical business values, without becoming an AI expert. 

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"Knowing AI Matters..."

— Is very different from knowing what to do with it. This course starts with the business- not the technology. 

 

FROM HYPE TO IMPLEMENTATION 

Make AI useful inside the organization you already lead. 

AI That Works is designed for business owners, executives, and organizational leaders who want to identify valuable use cases, redesign work intelligently, manage risk, and move one high-value opportunity toward implementation.

1

FIND THE RIGHT OPPORTUNITY

Identify where AI can improve productivity, customer experience, decision-making, revenue, or organizational effectiveness.

2

REDESIGN THE WORK

Clarify what AI should do, what people should do, and where human judgment and accountability must remain.

3

BUILD AN IMPLEMENTATION PATH

Leave with a practical 90-day roadmap that moves one priority initiative from idea to pilot.

 


YOUR IMPLEMENTATION PORTFOLIO

You will leave with work completed- not just notes. 

Throughout the day, you will apply the course directly to your own organization and assemble an AI Implementation Portfolio. 

  • AI Opportunity Map
  • AI Readiness Assessment
  • AI Business Case for one priority opportunity
  • Before-and-After Workflow Map
  • Five AI Operating Rules
  • 90-Day AI Implementation Plan

COURSE AGENDA

One Day. A clear progression from understanding to action.

Short instruction, demonstrations, cases, structured exercises, peer discussion, and applied planning are integrated throughout the day.

tIME Topic dESCRIPTION
9:00-9:30AM AI Without the Hype Separate meaningful business applications from noise and clarify what AI can—and cannot—realistically accomplish.
 
9:30-10:15AM AI for People Who Aren’t AI Experts Understand the concepts leaders need to know: generative AI, predictive AI, automation, assistants, agents, and practical applications.
 
10:30-11:15AM Where Can AI Improve Your Business? Explore use cases across marketing, sales, customer service, operations, finance, HR, knowledge management, research, and decision support.
11:15-12:00PM Why AI Implementation Succeeds—or Fails Use the Administrative Intelligence framework to assess the organizational conditions that determine implementation success.
12:00-1:00PM Lunch + Optional AI Experimentation Use a real business problem to test ideas and tools.
 
1:00-1:45PM Start With the Business, Not the Technology Define the problem, desired outcome, business value, stakeholders, and measures of success.
1:45-2:30PM Redesign the Work Map how work happens now and redesign the workflow around the best combination of AI and human expertise.
2:45-3:30PM Use AI Without Creating New Problems Address accuracy, privacy, confidentiality, IP, bias, cybersecurity, employee use, customer trust, and human oversight.
3:30-4:15PM From Experiment to Implementation Design a manageable pilot, establish ownership, prepare employees, set measures, evaluate results, and decide whether to stop, modify, or scale.
 
4:15-4:50PM Your 90-Day AI Implementation Plan Integrate the day’s work into an actionable roadmap for one priority initiative.
4:50-5:00PM The Leader’s AI Checklist Close with ten questions leaders should ask before approving an AI initiative and a concrete next-step commitment.
 

WHO SHOULD ATTEND?
Built for leaders responsible for performance, not technologists. No programming, data science, or technical experience is required.

  • Small and medium-sized business owners
  • CEOs, presidents, founders, and senior executives
  • Operations, department, and functional leaders
  • Entrepreneurs and professional services leaders
  • Nonprofit executives
  • Leaders responsible for productivity, operations, or organizational performance

YOUR INSTRUCTOR

 

Dr. Jennifer Wisdom

Dr. Jennifer Wisdom is a clinical and organizational psychologist, leadership consultant, executive coach, author, professor, and speaker with more than 25 years of experience across military service, nonprofit organizations, higher education, healthcare, government, and private-sector settings.

Her work focuses on helping leaders and organizations improve performance, implement change, develop managers, and navigate complex organizational challenges. Her AI work centers on a fundamental principle: successful implementation requires more than choosing technology—it requires redesigning work, developing people, clarifying leadership responsibilities, establishing safeguards, and creating systems for learning and adaptation.

Dr. Jennifer Wisdom

 


FREQUENTLY ASKED QUESTIONS

No. The course assumes participants are business leaders rather than technology specialists. Concepts are explained in practical business language.

You will see and use generative AI tools, but this is not primarily a ChatGPT or prompting course. The emphasis is on organizational value and implementation.

The course is also appropriate for leaders who have experimented with AI but need to move from individual use to coordinated organizational implementation.

No, though bringing a real organizational challenge, process, or opportunity is strongly recommended. You will work on it throughout the day.

The course provides a framework for evaluating solutions and vendors, but it does not recommend one platform. The business need comes first.

Bring a laptop and, if possible, a real business problem, process, or opportunity you would like to improve.

Learning materials, textbooks, and lunch are included in the one day intensive workshop. 

OFFICE OF PROFESSIONAL AND CONTINUING EDUCATION

Greenley Library, Room 20
934-420-5902
continuinged@farmingdale.edu
Monday-Friday 8:30am-5:00pm

PROGRAM-AT-A-GLANCE
DATE: Friday, November 13th, 2026
TIME: 9:00AM-5:00PM
FORMAT: In-Person
LEVEL: Beginner
COST: $750
REGISTER NOW
Last Modified 9/29/26