Collage of images including servers, helpdesk representative with headset, and hands working on a laptop.

Information Technology

"New" Service Desk Portal

The Information Technology team has implemented a new helpdesk system for the campus.  The new "Service Desk Portal" is powered by a tool called TeamDynamix and will provide opportunity for both IT and our campus constituents to take advantage of new processes and workflows for IT support.  In addition, TeamDynamix provides a number of self-service options via a newly developed customer portal.

To access the new Service Desk Portal, go to... support.farmingdale.edu

Information Technology (IT) provides computing and data communication support and services to the academic and administrative segments of the campus. IT provides and maintains many types of services and software to support the school's mission. We continually review, expand, and upgrade these services to proactively support the college's evolving computing needs.


Information Technology Departments

Information Technology

helpdesk@farmingdale.edu

IT Service Desk

Monday - Thursday   8:30am - 7:00pm
Friday   8:30am - 4:30pm
Weekends    Closed
 

Open Lab - Whitman 221

Monday - Thursday   8:30am - 10:00pm
Friday   8:30am - 7:00pm
Saturday   9:00am - 3:30pm
Sunday   Closed
 

   Technology Checklist

 

Last Modified 9/3/24