Upcoming Changes to Microsoft Multifactor Authentication (MFA)
To the Campus Community:
Microsoft has announced that SMS (text message) and voice call authentication will
be retired on February 1, 2027. Users who currently rely on these methods to verify
their identity when signing in to Microsoft services will need to switch to a more
secure authentication method, such as the Microsoft Authenticator app, before that
date. This change is part of Microsoft's ongoing effort to enhance account security
and reduce the risk of unauthorized access.
Why the Change?
Traditional SMS and phone-based verification methods are increasingly vulnerable to
phishing attacks and other forms of credential theft. Authenticator apps like Microsoft
Authenticator and Passkeys, use more secure technology that helps protect your account
from these threats while making sign-in easier.
What You Need to Do
Those who currently receive a text message or phone call with a verification code
when signing in, will need to switch to another approved MFA method.
To prepare for this change, users should enroll in Microsoft Authenticator as their
primary MFA method. The Microsoft Authenticator app provides a faster, more secure
sign-in experience by allowing users to approve login requests directly from their
mobile device instead of receiving a text message or phone call. It also offers enhanced
protections which help to keep the user's account and personal information secure.
Users who have not yet enrolled in Microsoft Authenticator are encouraged to do so
before the end of the fall semester. Instructions and support resources are available to assist with the enrollment process to help ensure a smooth transition
before the February 1, 2027 retirement date.
For additional assistance, contact the IT Helpdesk at 934-420-2754 or helpdesk@farmingdale.edu, or stop by Whitman Hall, room 218.
Pete Greco
Chief Information Officer
