CrowdStrike Update

The CrowdStrike incident we experienced earlier today reminds us to stay vigilant when receiving emails or phone calls from those impersonating IT Helpdesk staff. The FBI has alerted SUNY that bad actors are actively trying to take advantage of today’s events to gain access to secure systems. In the event you receive a call or email from someone “trying to help”, do not provide any information and please do not access any requested website, or download or execute any unknown files on your computer. Instead, please document key information about the call or email and immediately report the incident to the IT Helpdesk.

In terms of ongoing campus impact, thanks to the outstanding work of our dedicated IT staff, all affected servers were restored this morning. There may be some lingering effects that our team is continuing to address but, in general, we are back up and functioning at full capacity from an infrastructure standpoint.

With that said, if you are experiencing any PC or laptop issues, please contact the Helpdesk for assistance.

My thanks to the IT staff for their quick response and for their continued efforts to protect our critical systems.

Gregory O'Connor
Executive Vice President & Chief Financial Officer