Brightspace Error Message
To All Brightspace Users:
D2L Brightspace has noted that an “Error Retrieving Credentials” pop-up message is
occurring for Brightspace users. This error message is a result of updates to the
widgets in the Course Homepages. To resolve the issue, please clear the cache and
cookies for your browser, and you should no longer see this message. SUNY has developed
this article with instructions on how to do so.
Brandi D. So, PhD
Director
Distance Learning
sobd@farmingdale.edu
