Information for Students & Parents

Coronavirus Update: Credits & Refunds

The COVID-19 crisis and its impact on the College has required flexibility and adjustments by all of us. The College is providing you guidance on the credits and refunds to be provided for the spring 2020 semester. We appreciate your patience as we work to implement this SUNY-wide plan. 

Farmingdale State College currently has access to many services that can assist you in transitioning your learning to a distance-learning format. This website is a starting point for information and resources available to students and parents to assist with the process.

Pass/ Fail Grading Accommodations for Spring 2020

Undergraduate students may choose the pass/fail option for ANY or ALL of their spring semester classes. The grading accommodation goes into effect immediately and will be active for the Spring 2020 semester in response to the global health pandemic. The deadline to request a pass/fail is May 6th, the Last Day of Classes for the Spring semester. For more information, visit the Registrar's website.

Registration

Registration for Fall 2020 will open on March 30 as planned.

  • To view your specific registration appointment date, please access the email that was sent to you on March 3.
  • Review your degree audit before you registered to make sure you are fulfilling your course requirements. Use DegreeWorks to do this.
  • Contact your advisor or chairperson of your program with any questions regarding course requirements.
  • If you have any questions, email the Registrar’s Office at regoffice@farmingdale.edu.

Credits & Refunds

The COVID-19 crisis and its impact on the College has required flexibility and adjustments by all of us. The College is providing you guidance on the credits and refunds to be provided for the spring 2020 semester. We appreciate your patience as we work to implement this SUNY-wide plan. 

Laboratory, Clinical, & Flight Classes

For students enrolled in laboratory, clinical and flight courses, your instructors will be informing you as to how those classes will be managed.  Many of these classes have been converted to a distance learning format for the remainder of the semester. If possible, others will continue to be offered in a face-to-face format using social distancing once campus operations resume. Some due to the nature of the discipline will have to be postponed until further notice.

Technology Needs

  • Easy Access through myFSC
    • The myFSC Dashboard is located in the top right-hand side of the Farmingdale State College website. This dashboard is curated for Students, Faculty and Staff and has the latest information about what is going on around campus. It also provides direct access to many important resources, including Banner, SUNY Time and Attendance, email, Blackboard, Degree Works, CRM Advise, etc. These resources are located on the left navigation menu, once you are signed into myFSC.
  • Technology Needs
    • We understand the transition to distance learning will be unfamiliar to students who have not previously studied online. Students should be reassured that the College is working as quickly as possible to address your technology needs. 
    • For questions from students needing access to technology, contact us.
  • Free Internet
    • The FCC recently announced a Keep Americans Connected Pledge. In response, a number of Internet Service Providers have announced programs to provide free home Internet Access to students. Many are also opening up their WiFi hotspots to all users.
  • A Note About Cybercrimes
    • During times of crisis cyber criminals will attempt to exploit you. The coronavirus is no exception. There are emails circulating about COVID-19 information luring you click on a fraudulent links or give up sensitive information. Stay vigilante and be cautious. If you are unsure send the email to the helpdesk, so we can check its validity.
  • Still Need Help?
    • For any other questions about college supported email and software services, email helpdesk@farmingdale.edu or call 934-420-2754

Distance Learning

  • Blackboard
    • Logging Into Blackboard - This Video: "Logging into Blackboard" is a tutorial with step-by-step instructions on how to log into Farmingdale State College's Blackboard LMS
    • For blackboard-related and other distance learning related questions contact the Distance Learning department at distancelearning@farmingdale.edu. This email will be answered between Monday through Friday from 9AM to 5PM.
    • For after-hours service, contact Open SUNY Helpdesk; available Monday through Friday from 7 AM to 12 AM; Saturdays from 10 AM to 5 PM; Sundays 1 PM to 9 PM: 1-844-673-6786 or helpdesk@opensuny.suny.edu.
  • Live, Drop-in Sessions to help with the basics of distance-learning instructions.

Advisement

  • Students requiring advisement should contact their faculty or staff advisor.
  • Advising sessions can be held remotely.
  • Students who are unsure who their advisor is, should contact their academic department for this information.
  • Students who are advised by the Academic Advisement Information Center (AAIC)should contact them directly to discuss advising sessions.

Student Support Services

Please be mindful that student services during this COVID-19 environment will be, in some instances, noticeably different in availability and scope. Many services are available online and from a distance. Visit each of the departments website to see how they are responding and ready to assist.

Library, Bookstore, & Textbook Resources

  • Greenley Library staff are available 7 days a week to provide assistance on using library resources or finding access to online textbooks. Please email reference@farmingdale.edu with any questions.
  • VitalSource helps is a program designed to support students who may have lost access to course materials due to a campus moving to distance-learning to prevent the spread of COVID-19. Barnes & Noble is offering free digital access to textbooks for students who may need it.
  • The Barnes & Noble College Bookstore would like to reassure all of their rental customers that they are here to support you. If you've rented your textbooks, they can be shipped back to the store at the end of the semester using the prepaid shipping label available on their site. FOr more information, visit the Bookstore website.

International Students

For information regarding how COVID-19 is affecting our International Students, please visit the International Education & Programs website.

Student Town Hall

If you missed the student town hall session on Wednesday, April 8, 2020, you can watch a recorded version of it.

Previous Full Messages

Dear Student:

FSC looks forward to welcoming you safely to campus in the fall 2020 semester.

Although we are planning for your arrival, we are working through a period of great uncertainty. Nevertheless, FSC is well-positioned to offer a flexible and robust array of instructional options. Students should be confident that the College will continue to deliver high quality instruction regardless of the circumstances we may confront. FSC is committed to ensuring the academic continuity and progress of all students enrolled next fall and is poised to offer as many courses in a face-to-face context as is safe and appropriate.

As we prepare for fall, we understand that students may face some unusual circumstances and we want to make your experience a great one. With that in mind, we are providing some important information.

Out of an abundance of caution, it is best to anticipate that at least some courses may be delivered in a distance-learning format. Therefore, we strongly advise that students have access to a laptop with a webcam. These need not be particularly advanced devices.

Many laptops come with a built in webcam. Check to make sure that it does. You may also purchase a webcam as a separate device that will allow desktops to be used for video conferencing and collaboration. Be sure to select a webcam that specifies the operating system of the computer you are using.

 For those students enrolled in curriculums that are based heavily on advanced software applications, it is best to consult with those individual departments for any additional needs. You may also want to consult your academic advisor.

To the extent possible, we wish to help students who are experiencing a financial hardship in obtaining this technology. Those who are interested may contact ctech@farmingdale.edu for assistance.

As a reminder to both our current and incoming students, you may elect to use our cost effective summer sessions as a way to catch up or get ahead. We plan to hold our A, C, and E summer sessions via remote instruction. A decision about on-campus classes for summer B session will be made by June 8. For more information about summer options at FSC visit https://www.farmingdale.edu/registrar/summer.shtml.

We look forward to seeing you soon.

Dear Students,

In late March the College provided information regarding planned credits to students’ accounts for the spring 2020 semester. I am writing today to provide an update and more detail about the process, the calculations, and how these credits will be applied. I know these funds are even more vital now and hope that we can alleviate some of the financial burdens on you and your families.

All students will receive a prorated credit to their account, where applicable, for room, board, other meal plans, many broad-based fees, and certain course fees.  The calculation of the amount of the credit is based on a SUNY established departure date of March 19 through the conclusion of the semester on May 15.  The broad-based fees, which will be credited to students on a prorated basis, were outlined in a letter sent to students on March 27.

For most students this credit will result in a refund to their student account. These students will therefore receive a refund payment from the College. Students who would prefer to transfer the credit to a subsequent semester rather than receive a direct refund from the College should contact student accounts by Wednesday, May 6.

Students who still have a balance due to the College following the credit will have a reduced payment obligation.

In cases where students have outstanding loans for their education these payments will not reduce their outstanding loan obligation.

Where possible, refunds will be processed through Bank Mobile. To update your refund delivery option with BankMobile, go to www.bankmobiledisbursements.com.  If a Bank Mobile account is unavailable, the College will issue a paper check.

We have created an FAQ to help address your questions and to provide additional information about the process, how we calculated these credits, and the timing of expected payments. Please click the link to confirm receipt of this information and please review it in detail so that we can ensure a complete understanding of the impact of these credits.

We know the last several weeks have been difficult for students. As we are working diligently to assist students through the challenges posed by COVID-19, we will process these refunds in the easiest and most efficient way possible. The College very much looks forward to seeing you on campus in the fall 2020 semester.

Thanks for your cooperation.

Sincerely, 
John S. Nader

Dear Farmingdale Students and Families:

We want you to know that we are working quickly to resolve the financial impact this transition
to remote learning will have on a student’s unused campus housing, meals and fees for the
remainder of the spring semester while taking into account student’s financial aid awards.

Students living on campus prior to the COVID-19 crisis will receive a refund or credit for housing
fees and meal plan fees (if applicable) based on the proportionate time between when they
leave campus housing -- or as cleared by Residence Life -- and the end of the spring term.

Students living off campus with meal plans will receive a refund or credit for the unused portion
of their meal plans.All students will receive prorated refunds or credits for certain other fees for services that have
been discounted due to the COVID-19 emergency. The calculation of the amount of the refund
or credit is being determined for each of these fees. The fees eligible for a credit/refund
include:

  • Transportation fee
  • Athletics fee
  • Recreation and campus life fee
  • Student activity fee
  • The category of “Other Broad Based Fees” as appropriate and approved annually by SUNY System Administration

As soon as additional information is available, we will update you. Credits or refund approaches
will be finalized as soon as possible and certainly before the end of the spring semester. We
recognize that this is a difficult time, if you have any questions or a critical financial need
please be in contact with the financial aid office.

Sincerely,
John S. Nader
President

Dear Students:

We continue to address technology and other needs you may have as we move to a distance learning environment, wherever possible, when classes resume Monday, March 30. Please review the following information.

Classes will resume on March 30. Please be prepared to receive instruction via a distance learning format. Faculty will be in contact with their students with specific information about the mode of delivery and how to find their course content. If you have not heard from your instructor by March 27 please contact the academic department chair or school dean.

  • For blackboard-related and other distance learning related questions contact distancelearning@farmingdale.edu. This email will be answered between Monday through Friday from 9AM to 5PM.
  • For after-hours service, contact Open SUNY Helpdesk; available Monday through Friday from 7 AM to 12 AM; Saturdays from 10 AM to 5 PM; Sundays 1 PM to 9 PM: 1-844-673-6786 or helpdesk@opensuny.suny.edu.
  • For questions from students needing access to technology, contact us.
  • For questions about other technology-related matters, contact helpdesk@farmingdale.edu

How to find and log into Blackboard LMS: · Go to www.farmingdale.edu

  • Click on myFSC at the top right corner
  • Login with FSC credentials · Click on Blackboard from the left navigation menu on the next page
  • From there, you will click on Courses and see your course site(s) This Video: "Logging into Blackboard" a video tutorial is available with step-by-step instructions on how to log into Farmingdale State College's Blackboard LMS.

The FCC recently announced a Keep Americans Connected Pledge. In response, a number of Internet Service Providers have announced programs to provide free home Internet Access to students. Many are also opening up their WiFi hotspots to all users

Greenley Library is closed at this time, but Library staff are on-call 86 hours a week to provide assistance. Go to www.farmingdale.edu/library for more info and to access online library resources.

Barnes & Noble is partnering with VitalSource.com, which is providing free online access to most textbooks until May 25. Create an account and search for your textbooks to add up to seven texts to your free bookshelf.  For instructions, go to https://www.farmingdale.edu/health-wellness-center/coronavirus/pdf/vital-source.pdf.

If your textbook is not in VitalSource, email the reference@farmingdale.edu with the Book Title and Course Number and Library staff will get back to you with access options.

Farmingdale State College cares deeply about the health, safety, and well-being of our campus community. The College wants to keep you up-to-date on developments in the Academic area as we prepare for the resumption of classes.

Registration

Registration for Fall 2020 will open on March 30 as planned. To view your specific registration appointment date, please access the email that was sent to you on March 3. If you have any questions, email the Registrar’s Office at regoffice@farmingdale.edu.

It is imperative that you review your degree audit before, after and whenever you make schedule changes to ensure that all courses you register for are fulfilling course requirements. To check your degree audit, log on to DegreeWorks.

If you should have any questions regarding course requirements, please contact your advisor or the chairperson of your program. Advisement contact information is available in the registration appointment email that was sent to you on March 3.

All Classes

Classes will resume on March 30. Please be prepared to receive instruction via a distance learning format. Faculty will be in contact with their students with specific information about the mode of delivery and how to find their course content. If you have not heard from your instructor by March 27 please contact the academic department chair or school dean

Laboratory, Clinical, & Flight Classes

For students enrolled in laboratory, clinical and flight courses, your instructors will be informing you as to how those classes will be managed.  Many of these classes have been converted to a distance learning format for the remainder of the semester. If possible, others will continue to be offered in a face-to-face format using social distancing once campus operations resume. Some due to the nature of the discipline will have to be postponed until further notice.

Technology Needs

We understand the transition to distance learning will be unfamiliar to students who have not previously studied online. Students should be reassured that the College is working as quickly as possible to address your technology needs. 

  • For blackboard-related and other distance learning related questions contact distancelearning@farmingdale.edu. This email will be answered between Monday through Friday from 9AM to 5PM.
    • For after-hours service, contact Open SUNY Helpdesk; available Monday through Friday from 7 AM to 12 AM; Saturdays from 10 AM to 5 PM; Sundays 1 PM to 9 PM: 1-844-673-6786 or helpdesk@opensuny.suny.edu.
  • For questions from students needing access to technology, contact us.
  • For questions about other technology-related matters, contact helpdesk@farmingdale.edu

Please continue to check the students tab on the coronavirus website for the most up-to-date information and resources. www.farmingdale.edu/coronavirus

Last Modified 5/14/20