Mail & Supply
Central Receiving/Mail/Stores is a campus operated facility, whose primary goal is to provide services to the campus community through the following activities:
- Receiving all goods from outside vendors
- Shipping with return authorizations or prepaid labels
- Delivery services of all goods received and general office supplies.
- The recipient's name MUST be on the shipping label/envelope and be listed in the campus directory in order for delivery. Incoming shipments without this information will be returned to sender the next business day. (NO EXCEPTIONS)
- Central Receiving is NOT a pick-up facility for packages.
Central Mail/Central Receiving processes and redistributes incoming material for campus departments and resident students. Incoming material deliveries include, but are not limited to UPS, U.S. Postal Service, FedEx, Amazon and O. T. R. Delivery to a central location increases property accountability, customer satisfaction, and eliminates unnecessary vehicle traffic on campus therefore, making the campus safer for students, faculty and staff.
Although mail and supply receives goods from outside vendors, the department is responsible for keeping track of the date that the goods were received either in a spreadsheet, a log or by keeping the packing slips in a secure location with the receipt date written on them.
Farmingdale State College is registered with the United States Postal Service as a non-profit educational institution. Any abuse of private use of this service is a violation of the law which could result in a loss of this privilege. The College retains the right to open and inspect all outgoing mail and packages to ascertain appropriate use of our postal status. Personal use of our campus postage meter is strictly prohibited.
Central Receiving/Mail/Stores is located in the Service Building behind the Central Heating Plant. The hours of operation are from 8:00 a.m. until 4:00 p.m., Monday through Friday, excluding holidays. The main office may be reached at ext. 2226, Joanne Lieder, Supervisor of Operations ext 2118 or email firstname.lastname@example.org.
Central Stores provides office supplies that are purchased on a repetitive basis to the campus community. Before ordering from another source, view the office supply list available at Central Stores. If the items are in stock, campus departments must complete the request for office supplies form and submit by email; email@example.com. Once orders are received, items will be pulled and delivered. We aspire to complete orders within twenty-four (24) hours after receipt of the department request.
It is the goal of Central Receiving to deliver all incoming packages received prior to 11:30 am to its final destination on the same day that it is received. Items received after 11:30 am will be delivered the next business day.
CENTRAL RECEIVING IS NOT A PICK-UP FACILITY
Freight/packages requiring special delivery arrangements include perishable, refrigerated, frozen, hazardous materials. Large items/quantities and large quantities may require assistance from Moving & Trucking.
CENTRAL RECEIVING IS NOT A PICK-UP FACILITY
Resident Student packages will be delivered to Res-Life and distributed to Orchard Hall mail room (check hours of operation.) Note the above package delivery procedure.
Central Mail delivers all classified U.S. Mail providing the recipient is listed in the directory, all others will be "returned to sender."
To insure proper distribution, please have vendors mark all packages as follows:
- PO Number
- Purchaser's Name
- Department Name
- Farmingdale State College Central Receiving
All Packages delivered without a Purchase Order Number or NAME will be declared undeliverable and returned to sender.
Central Receiving prohibits the use of resources for delivery of personal material. If personal packages are received at Central Receiving, the recipient will be contacted and advised of the procedure for receiving personal property. Central Receiving or Farmingdale State College will not be responsible for delay, damage, or loss of personal items.
Incoming overnight freight must be addressed completely and correctly. If information is incomplete, Central Receiving supervisors will make every effort to locate the recipient prior to returning to sender.
If any shipment is unacceptable, the recipient my refuse the shipment, make arrangements with the shipper to return merchandise, or complete an RMA form(return merchandise authorization).
All high security items will be delivered the same day they are received and must be signed for by the designated person in the department. If large quantities or over-sized items are ordered, please have ample storage space in your area. If a delivery was attempted, and a signature could not be acquired, a delivery notice will be left. Packages will be redelivered the next business day. After the second delivery attempt, the recipient must call the warehouse at X2118 to make special arrangements for pick-up or delivery of the items.
Central Receiving will not accept COD packages unless the department has made special arrangements with Central Receiving. Otherwise, the goods will be returned to sender.
- Communicate with the company and advise the reason of return. Have them issue a return merchandise authorization number (R. M. A.#). If the company is at fault, a request for shipping to be paid by them is possible. Confirm with them who is responsible for the shipping cost. A return label needs to be issued or one may have been provided when the item was shipped. Confirm the items will be either picked up or if they are to be shipped back.
- Complete the Return Request form, attach to package and call Central Receiving X2118 or email pick up information to firstname.lastname@example.org.